Persona: Chief Revenue Officer (CRO)
What the CRO needs from merch — ABM gifts, customer-summit kits, win-celebration packs, retention drivers.
Overview
The CRO measures merch by pipeline impact: cost per qualified meeting, deal-acceleration days, attach to closed-won ARR, customer-summit attendance rate. They want clear tie-in to revenue ops.
Process
Typical asks: 100 high-value ABM boxes per quarter at €300-€500/each, 600 customer-summit kits, 50 deal-close celebration sets per year, plus tiered loyalty merch for top 20 accounts.
Pricing — Poland
PLN/EUR pricing excluding VAT. Standard lead 5-8 working days, rush production +35% delivers in 3-5 days. Production hub serves the whole country. VAT 23%, e-invoices via KSeF (Krajowy System e-Faktur). Warszawa hub.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.