How to recover from a supply shock
Crisis playbook for sudden supplier failure, raw-material spike or logistics blockage — triage, substitutes, comms, post-mortem.
Overview
Supply shocks (factory fire, container ship blockage, sudden tariff) happen 1-2x/year. Survive with: triage matrix (which campaigns can't slip), pre-qualified backup vendors, substitute-SKU policy, stakeholder comms in <4h, post-mortem with risk-register update.
Process
Run book: 1) triage — which 3-5 active campaigns cannot slip, 2) activate pre-qualified backup vendor, 3) substitute SKU with closest-match option, 4) stakeholder comms (slack channel + leadership email), 5) post-mortem with risk-register update and new lane setup.
Pricing — Poland
EUR pricing excluding VAT. Standard lead 5-8 working days, rush production +35% delivers in 3-5 days. Production hub serves the whole country. VAT 23%, e-invoices via KSeF (Krajowy System e-Faktur). Warszawa hub.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.