How to handle rush merch orders
A 48-hour rush playbook — when to surcharge, when to refuse, how to protect quality under pressure.
Overview
Rush orders are where quality dies. Use our triage matrix to decide which rushes to accept, what surcharge to charge, and which 6 quality controls you must NEVER skip even at 48-hour turnaround.
Process
A 48-hour rush playbook — when to surcharge, when to refuse, how to protect quality under pressure. Rush orders are where quality dies. Use our triage matrix to decide which rushes to accept, what surcharge to charge, and which 6 quality controls you must NEVER skip even at 48-hour turnaround.
Pricing — Poland
PLN/EUR pricing excluding VAT. Standard lead 5-8 working days, rush production +35% delivers in 3-5 days. Production hub serves the whole country. VAT 23%, e-invoices via KSeF (Krajowy System e-Faktur). Warszawa hub.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.