Customer loyalty pack
Anniversary-and-renewal customer-retention pack for top-tier accounts and loyalty programme members: gift-boxed bottle or tumbler, notebook, premium pen, hand-written thank-you card, and optional sweet-treats from local artisan partner. Designed for 100-1000 unit drops.
What's in the pack
What's in the pack: 1× gift-boxed stainless-steel bottle 500 ml or thermal tumbler 350 ml with personalised name engraving, 1× A5 hardcover notebook with embossed logo, 1× premium metal or wood pen, 1× hand-written thank-you card with account-manager signature, 1× sweet-treats box from local artisan partner. Optional add-ons: branded blanket throw for top-tier renewals, premium chocolate selection box.
Distribution and logistics
Distribution and logistics: pre-packed in premium rigid gift-box with magnetic closure, individually addressed to each customer with personalised name and account-manager signature. Direct shipping to customer business address or home address (for executive-tier). Tracked premium-courier delivery via DPD/InPost/DHL Express Polska. Lead time 12-18 working days from CRM-export sign-off, with batch-shipping options across the year for renewal-date triggers.
Pricing in EUR, MOQ and lead times
Prices in EUR excluding 23% VAT (added on e-invoice via KSeF). MOQ tiers with volume discounts up to 30%. Lead time 10-15 working days from artwork sign-off, rush +35% in 7-10 days. Warszawa production hub — same-day delivery in Warszawa via own van, nationwide next-day via DPD/InPost/DHL Express Polska. EU reverse-charge available for valid VAT IDs.
FAQ
What's the minimum order?
MOQ depends on the item tier — typical 50-250 units. We can quote precise tiers based on your spec.
Lead time?
10-15 working days from artwork sign-off, rush +35% in 7-10 days.
23% VAT on B2B invoices?
Yes — e-invoiced via KSeF. EU reverse-charge applies for valid VAT IDs.
Delivery across the country?
Same-day in Warsaw, next-day nationwide via DPD/InPost/DHL Express Polska.
Sample before bulk order?
Strike-off samples 40-120 EUR, credited against bulk invoice at qualifying volumes.